Channels

Six collaboration channels on the steel rail.

Index sprint

Three weeks to first positioning draft — interviews, draft, review session on Duxton Hill.

Best when a launch date is inside ninety days and design briefs are waiting on a spine.

Index cards ready for sprint review

Vault residency

Strategist embedded with your leadership for eight weeks — narrative, hierarchy, voice.

Suits repositioning after product line changes or post-merger narrative rebuilds.

Archive drawer with documents

Editorial desk

Ongoing editorial programme design with monthly index reviews.

Monthly reviews keep themes aligned with product releases — not with social algorithm cycles.

Pinned editorial notes on studio wall

Board briefing

Single session: read the drift, propose one position, deliver board memo.

One A4 memo replaces a slide deck — position, proof, implication for the next quarter.

Dark table set for board briefing

System handover

Final vault bundle formatted for your internal wiki and agency partners.

Includes paste-ready markdown and a numbered index your ops team can file without reformatting.

Duxton Hill stairwell to studio level

Quiet audit

Written read of public copy across channels — no scores, no rankings, just gaps.

Delivered as a gap list with quoted examples — no competitor league tables or vanity scores.

Rooftop view at dusk

Sprint clients usually face a launch inside ninety days and need a spine before design briefs go out.

Residency clients often reorganised product lines and need eight weeks to rebuild narrative from scratch.

Editorial desk clients publish monthly and want a named theme per quarter, not filler posts.

Board briefing clients suspect drift but lack time — one memo, one position, one meeting.

Handover clients already have internal wiki space — we format bundles to paste without reformatting.

Quiet audit clients receive a gap list only — no scores, no competitor league tables, no vanity metrics.

Channel choice follows approval culture: fast teams pick sprint; cautious teams start with audit.

Written scope lists exclusions explicitly — media buying, paid social, and CRM setup stay out of scope.

Directors attend opening and closing sessions; mid-engagement work stays async with daily written notes.

Steel rail markers in the studio mirror the six channels listed here — physical scope on file.

APAC programmes add a regional review gate before translation — hierarchy must survive localisation.

Engagements never end with slides alone — the vault bundle is the contractual deliverable.

Pricing is fixed in scope before week one; change requests need a written amendment signed by both sides.

NDA templates are available for briefs that include unreleased product or acquisition plans.